Gentle Eye - Gel Remover

New formula - DO NOT PURCHASE..

Zero Stars (June 2024). the new formula is horrible. The old formula was the holy grail. I could put some on my fingertip. rub it on my lashes and gently wipe off not some but ALL of my eye makeup including waterproof mascara. Same for my 18hr long wear lipstick. This new version does not work nearly as well, but worst of of all - I am sitting here in a good amount of pain with stinging in my eyes. I had tried it many months ago but did not care for it, (got Avon's remover after I tested them) for whatever reason I tried it again today and I regret it.

Burns my eyes and doesn’t take wateproof off. Which is the point. Bring back old formula

new formula is a BUST. hate it.

why why why?? i HATE this new formula. why change something that was so perfect? i wear waterproof mascara DAILY and the OLD formula actually took it off without rubbing forever or burning my eyes. this new formula is absolute crap, does not work, and burns my eyes. how can you even still call this waterproof eye remover cause it absolutely is not.. it’s almost like they changed the formula but never actually tested it. i still have YET to find something that works as good as the old formula did. MUFE did us dirty on this one..

Boooooooooooo! Horrible new formula

As mentioned by countless other reviews, the new product is horrendous. The old one was effective, easy to use, and painless. The new one burns/irritates the eye, which goes against what the product claims ("gentle eye gel"). I switched to a new remover. It's a shame when companies suddenly decide to cut corners and the quality goes down.

Not as good as prior formula

The prior formula of Make Up Forever Eye Makeup Remover was far more effective removing eye make up. Though this works and feels gentler on the eye area. It takes more effort to completely remove all the mascara. I do not use waterproof.

Burns eyes , I miss the old sens’eyes

I was told this was the “same” repackaged formula but it’s not … it BURNS even after I wash my face and get the eye makeup remover off. So disappointed. I’ll be looking for a new makeup remover. Giving 2 stars because it does remove makeup.

Disappointing

This is not as good as their previous eye makeup remover. It takes a lot more time and more to remove my mascara. I have switched to Clarins waterproof makeup remover for my eye makeup. It's not perfect, but it's gentle and a big improvement.

Eye makeup remover fail

The original eye makeup remover was way better. The sensitive eyes one. This is not even close to the old one. Why change what is working??? Lost a customer.

Needs negative stars

MUFE, MUFE, MUFE, WHY?????? Why did you change the original Sens'eyes???? Ugh, this product is not good at all. The original Sens'eyes was the BEST! It removed alllll the eye makeup and it was so creamy and gentle. THIS stuff does nothing. It hardly removes anything at all. Ugh, I hate it so much. PLEASE MUFE, bring back the Sens'eyes!!!!!

Changed a great thing for a good thing !!

Still a great makeup remover but not as good as the OG! I’ll remain loyal as I haven’t found a better replacement

not worth the cost for removing waterproof mascara

I used to always use the 'sen's eyes gentle makeup remover' that this "gentle eye gel' replaced. It is not as good and I not have to find another brand. Doesn't remove waterproof mascara very well.

Do not buy — new formula is a waste of $$$

I used the original formula for over a decade. The new formula is garbage. It doesn’t take waterproof eye makeup off no matter how much rubbing. I wake up with mascara all over my eyes — and it stings. Disappointing!!!!